FREQUENTLY ASKED QUESTIONS
Where do you ship?
We currently ship across Australia.
Do you offer free shipping?
Yes. TimberGrace offers FREE shipping on all orders within Australia.
How long does shipping take?
Orders are usually delivered within 5–10 business days after processing.
How long does order processing take?
Orders are typically processed within 1–3 business days.
What payment methods do you accept?
We accept major credit cards and secure online payment methods available at checkout.
What is your return policy?
We accept returns within 30 days of delivery for eligible items.